Refund and Cancellation Policy

Last updated: January 2026

This Refund and Cancellation Policy applies to all paid services, subscriptions, and digital products offered by Webin10 ("Company", "We", "Us", or "Our"). This policy is drafted in accordance with applicable laws of India, including the Consumer Protection Act, 2019.

By purchasing or subscribing to any Webin10 service, You agree to this Refund and Cancellation Policy.


Nature of Services

Webin10 provides digital services, including but not limited to:

  • Website creation services
  • Digital pages and virtual business cards
  • Subscription-based premium features

All services are delivered electronically and are considered intangible digital products.


Payments

  • All prices are displayed in Indian Rupees (INR) unless stated otherwise.
  • Payments are processed through secure third-party payment gateways.
  • Webin10 does not store your debit card, credit card, or banking information.

Cancellation Policy

Subscription Cancellation

  • You may cancel your subscription at any time through your account dashboard.
  • Cancellation will stop future billing cycles.
  • Access to paid features will continue until the end of the current billing period.

Service Cancellation

  • Once a digital service has been activated or delivered, it cannot be cancelled.

Refund Policy

Due to the nature of digital services:

  • All payments are non-refundable once the service has been activated or accessed.
  • No refunds will be provided for:
  • Partial usage of a subscription period
  • Unused features or remaining validity
  • User error or change of mind

Exceptions

Refunds may be considered only in the following cases:

  • Duplicate payment made by the user
  • Payment debited but service not activated due to a technical error attributable to Webin10

Any approved refund will be processed to the original payment method within 7–10 business days, subject to payment gateway processing timelines.


Chargebacks and Disputes

Initiating a chargeback or payment dispute without first contacting Webin10 may result in suspension or termination of your account.

We encourage users to contact us directly for resolution before approaching banks or payment providers.


Changes to This Policy

Webin10 reserves the right to modify this Refund and Cancellation Policy at any time. Changes will be effective immediately upon posting on the website.


Contact & Grievance Redressal

For refund-related concerns or complaints, please contact us through the official Webin10 website.

All grievances will be addressed in accordance with applicable Indian laws and within a reasonable timeframe.

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